Name
Genesys: Revolutionizing Non-Emergency Call Management
Date & Time
Wednesday, November 6, 2024, 3:30 PM - 4:30 PM
Speakers
Description
Join us for an engaging workshop as we explore E-Comm 9-1-1’s innovative adaptation to the evolving landscape of non-emergency calls and reporting. Discover how advancements in technology have enabled us to effectively manage increasing call volumes and better serve our community. During this session, we will delve into Genesys Contact Centre as a Service E-Comm 9-1-1’s non-emergency call management. Learn about the tangible benefits cutting-edge technology can bring and gain insights from our journey, including some valuable lessons learned along the way.
Location Name
Toronto
Full Address
Delta Hotels Toronto Airport & Conference Centre
655 Dixon Rd
Toronto ON M9W 1J3
Canada
655 Dixon Rd
Toronto ON M9W 1J3
Canada
Session Type
Lecture