Full Name
Gavin Hayes
Job Title
Director/National Events Coordinator
Organization
APCO Canada
Speaker Bio
Gavin has been a member of APCO Canada since 2007. He was elected to the Board in 2009, has served as its President on two occasions, was the APCO Global Alliance Chair for two-years, and has been its National Events Coordinator since 2014. He is a current serving board member and is responsible for the execution of all national and regional events organized by APCO Canada.
His involvement with APCO Canada started during his tenure as the Manager of the Police Communication Bureau with the Halton Regional Police Service, and attending his first APCO conference in Calgary, Alberta.
While in his managerial role, Gavin quickly realized the critical role his staff played in ensuring the community and staff were safe. They were truly the “First, First Responders” to all emergencies in their community!
He is a PTSD survivor, and a strong advocate for mental health and its effects on first responders, but more importantly, its effects on those involved in public safety communications. His concerns were heightened with the development of NG-9-1-1, and the potential for public safety communications staff receiving disturbing/graphic pictures and videos from external sources. The “Your Voice Counts” campaign was created by Gavin to ensure those involved in Canadian public safety communications call centres were represented and had a voice during these critical design/governance phases.
From leading several humanitarian teams to Burkina Faso, Africa, to serving at the local Mission, Gavin believes in the mindset of “giving back” and continues his volunteer work with other not-for-profit boards, and a several community committees.
After 31 years of service with the Halton Regional Police Service, Gavin retired in 2011 from a rewarding career at the rank of Staff Sergeant.
Since his retirement, Gavin continued to work in both public and private settings and has held several full-time roles which include, Ontario civilian police oversight (OIPRD), Canadian aviation security (Porter and WestJet Airlines), health care regulation (CPSO and CNO), and post-secondary education (Police Foundations).
Gavin is currently employed full-me as a Professional Conduct Investigator at the College of Nurses of Ontario (CNO).
His involvement with APCO Canada started during his tenure as the Manager of the Police Communication Bureau with the Halton Regional Police Service, and attending his first APCO conference in Calgary, Alberta.
While in his managerial role, Gavin quickly realized the critical role his staff played in ensuring the community and staff were safe. They were truly the “First, First Responders” to all emergencies in their community!
He is a PTSD survivor, and a strong advocate for mental health and its effects on first responders, but more importantly, its effects on those involved in public safety communications. His concerns were heightened with the development of NG-9-1-1, and the potential for public safety communications staff receiving disturbing/graphic pictures and videos from external sources. The “Your Voice Counts” campaign was created by Gavin to ensure those involved in Canadian public safety communications call centres were represented and had a voice during these critical design/governance phases.
From leading several humanitarian teams to Burkina Faso, Africa, to serving at the local Mission, Gavin believes in the mindset of “giving back” and continues his volunteer work with other not-for-profit boards, and a several community committees.
After 31 years of service with the Halton Regional Police Service, Gavin retired in 2011 from a rewarding career at the rank of Staff Sergeant.
Since his retirement, Gavin continued to work in both public and private settings and has held several full-time roles which include, Ontario civilian police oversight (OIPRD), Canadian aviation security (Porter and WestJet Airlines), health care regulation (CPSO and CNO), and post-secondary education (Police Foundations).
Gavin is currently employed full-me as a Professional Conduct Investigator at the College of Nurses of Ontario (CNO).
Speaking At
