Presenters: Ronald Williscroft & Monica Million

This presentation will provide an insight to recent world wide research conducted by the Collaborative Coalition for International Public Safety (CC:IPS) on the integration of video (and pictures) into the Emergency Communications Centre.

As Next Generation calling deadlines are fast approaching in Canada, this presentation will provide an oversight as to how other countries are handling video currently, what is being planned and the considerations for implementation in after initial Go Live.

We will explore some of the observations approaches for both initial and downstream agencies, share best practices and other agency methods as well as operations considerations for differing agencies, Law enforcement, Fire/Rescue, Paramedicine and others.