Name
Remote is NOT a Four Letter Word ... Or Is It?
Date & Time
Tuesday, November 21, 2023, 1:00 PM - 2:00 PM
Holly Barkwell
Description

Presenter: Holly Barkwell

PSAPs are understaffed, Communicators are stressed, over time is rampant, turn over levels are on the rise, recruitment drives are underwhelming, call volumes are rising and Health & Wellness is just a dream. Where do we go from here?

It's time for a real discussion about how to turn this tide around. There is a solution but it won't be one size fits all; compromises and a different mindset are necessary and tough decisions are necessary. We will discuss roadblocks, challenges, technology, HR, and other aspects of daring to create a different PSAP working environment and culture.

Location Name
Glen 205
Full Address
Calgary Telus Convention Centre
136 8 Ave SE
Calgary AB T2P 0K6
Canada
Session Type
Lecture