Awards:

Technologist of the Year: This award recognizes an individual(s) who has demonstrated extraordinary technical knowledge and expertise in their support of public-safety communications. The nominees in this category have a thorough knowledge of computer, information, and Radio Frequency (RF) technology systems in order to effectively contribute to the operations of a communications centre.

Trainer of the Year: This award recognizes an individual(s) whose contributions are instrumental in the excellence and success of a training program within a Public-Safety Communications Agency. The nominees in this category understand the importance of mentoring employees through leadership and display an ongoing commitment to their employees' success.

Team of the Year: This award recognizes an emergency communication team that handled an unforeseen or unusually challenging situation causing each nominee to handle additional responsibilities in addition to their regularly assigned duties. Nominees may have used uncommon methods to problem-solve and were able to make a difference in the outcome of the event.

Telecommunicator of the Year: This award recognizes the telecommunicator who handled a critical incident in an exemplary manner that positively affected its outcome.