Rachel Chinchilla is a dynamic and results-driven technology leader with more than 25 years of experience in Information Technology, with a specialized focus on emergency communications, cybersecurity, infrastructure planning, and system integration. Currently serving as the Assistant Deputy Chief - Technology and Communications for Barrie Fire and Emergency Service, she has led mission-critical projects including NG9-1-1 implementation, CAD restoration post-cyberattack, and the development of a fully integrated secondary dispatch center.