Location information is at the heart of every NG9-1-1 call. From emergency call routing to location validation, and even the Service/Agency Locator, the quality and completeness of your location information is critical for effective emergency communications. This presentation will offer a crash course on mapping and location information and explain what it means for you. It will break down what is involved in creating location information and how that translates to the X, Y, and Z on your screen.