| Rise & Shine Wellness Activity | 6:30 AM - 7:30 AM |
| Breakfast | 8:00 AM - 9:00 AM |
| Keynote Presentation | Communications, Leadership, Resilience: Engage the Never Give Up Mindset | 8:00 AM - 9:00 AM |
| Registration | 8:00 AM - 9:00 AM |
| Giving Back Session | Trellis Society | 9:00 AM - 10:00 AM |
| Tradeshow | Refreshment Break | Lunch | 10:00 AM - 4:00 PM |
| The Art of Communication | Giving and Receiving Feedback | 1:00 PM - 2:00 PM |
| What is My Purpose? | 1:00 PM - 2:00 PM |
| The Great Lac Megantic Train Derailment & Fire | 1:00 PM - 2:00 PM |
| What Guelph is Doing to Prepare Their GIS Data for NG9-1-1 | 1:00 PM - 2:00 PM |
| E-Comm's Peer Coach Program | Transforming Operational On the Job Training | 1:00 PM - 2:00 PM |
| Refreshment Break | 2:00 PM - 2:15 PM |
| Collecting Stats: How Can Managers Gather and Leaverage Data to Guide Decision Making? | 2:15 PM - 3:15 PM |
| The Impact of Leadership Behaviors on the Mental Well-Being of Public Safety Communications | 2:15 PM - 3:15 PM |
| Let's Talk Training | Canadian National NG9-1-1 Training Collective Buzz Session | 2:15 PM - 3:15 PM |
| New Call Handling Solution- Where Do I Start? | 2:15 PM - 3:15 PM |
| Yes, P25 and MCPTT Can and Will Co-exist | 2:15 PM - 3:15 PM |
| Refreshment Break | 3:15 PM - 3:30 PM |
| NG9-1-1, The Bumpy Road to the Future of 9-1-1 | 3:30 PM - 4:30 PM |
| Where Leaders Fail: The Unfiltered Truth | 3:30 PM - 4:30 PM |
| Driving Operational Culture Change Through Coaching Focused Leadership | 3:30 PM - 4:30 PM |
| Cracking the Culture Code | 3:30 PM - 4:30 PM |
| APCO Canada Awards VIP Reception | 5:30 PM - 6:30 PM |
| APCO Canada 2023 Awards Gala Dinner | 6:30 PM - 11:00 PM |
