Public safety communicators (PSCs), including 911 operators, emergency call takers, and tactical dispatchers, screen high for occupational stress injuries. These are mental health disorders correlated with work conditions, such as anxiety disorder, panic disorder, depression, and posttraumatic stress disorder. PSCs are regularly exposed to potentially traumatic events. Despite the pressure, many PSCs resist their stressors, persist on the job, and continue to respond to victims and witnesses of critical incidents successfully in a demonstration of remarkable resilience. However, their occupational wellness, stressors, and coping strategies have received limited attention. Drawing on preliminary findings from the project “Alberta CARES: Communicator Assistance through Research and Emotional Support” (2024-2025), this presentation will address the mental health and wellness, stressors, and coping strategies of approximately 300 PSCs working in Alberta in dispatch centres managed by the police, fire, and emergency services, as well as private organizations. Project outcomes can inform PSC training and staff wellness programs within the agencies and organizations providing emergency communication services. Project outcomes will also provide insights into the potential implications of NG-911 to staff wellness and wellness interventions.