Join us for the APCO eduCentre Information Session

APCO Canada is bringing a group of speakers/panelists together for a one-day educational session that will involve discussions and updates surrounding Canada’s NG-9 -1-1 technology and the ongoing implementation process!

The agenda and discussions will focus on a variety of topics including Lessons Learned during NG9-1-1 Onboarding, the state of NG9-1-1 Readiness, PSAP Cybersecurity and the Implications of Real-time Managing and Monitoring for NG9-1-1, Common Mapping (GIS) and addressing for Canada Report ESRE0102, and specifically the BC and Alberta PSAP Readiness deadline.

Chris Kellett – Retired Chair - CRTC Emergency Services Working Group will present along with other local speakers.

If your Public Safety Answering Point (PSAP), or Emergency Services Communications Centre is currently involved in the NG 9-1-1 implementation process, you really do not want to miss this event that will be take place on June 19, 2024, at UBC Robson Square - 800 Robson Street, Vancouver BC.

APCO Intl is introducing the world’s first comprehensive disaster operations course designed specifically for the public safety communications professionals. Join APCO Canada and APCO Intl in Vancouver on June 18th !

Click Here for More Information

eduCentre Event Information

June 19   |   Registration: 8:30am

                      Session: 9:00am - 5:00pm

$75.00 + GST per person

Includes Sessions, Break & Lunch

 

Location

UBC Robson Square

800 Robson Street, Vancouver, BC
C300 Theater & C400 Foyer

 

Thank you to our eduCentre Coffee Break Sponsor

Session Information

9:00 AM - 4:30 PM

PSAP Onboarding 101 presentation; What challenges are PSAPs facing today?
(Panel Discussion led by Chris Kellett; 40 minutes)

  • What challenges are PSAPs facing today e.g. local resources, vendor resources, access to testing with NG9-1-1 network providers? Review list of challenges detailed in the ESWG Status Report (ESRE0109)
  • What is delaying PSAPs that have not put their NG9-1-1 Call Handling Solution (CHS) in place e.g. funding, procurement challenges, etc.?
  • For PSAPs with a NG9-1-1 CHS – what is the delay moving to testing?

Lessons Learned To-Date During the NG9-1-1 Onboarding Process
(Dan Mongrain  (CHS), Blair Stickland (PSAP), Richard Polishak (TELUS); 90 minutes)

  • Presentations from a CHS vendor, a PSAP, and an NG9-1-1 network provider perspective re lessons learned, etc.
  • New details regarding the TELUS Onboarding process – What do PSAPs need to be ready for the Testing Stage?

PSAP Cybersecurity – Implications of Real-time Managing and Monitoring
(Chris Kellett; 20 minutes)

  • PSAP Cybersecurity checklist – what is it, and how do you use it?
  • Real-time managing and monitoring services?

LUNCH - 12:00 PM - 1:00 PM

What does the new NG9-1-1 Common Addressing and (GIS) Mapping standards mean for my jurisdiction?
(Led by Rob Darts, (TIF92 co-chair/E-Comm 9-1-1), with Jed Harrison (GeoBC), and Steve Mark (ICI Society); 120 minutes)

  • What are the timelines and why are they different then the NG9-1-1 voice cutover timelines?
  • What are we doing in BC to help Canada move forward?
  • What can GIS professionals and LGAs do now to get ready for May 2027?

PSAP Readiness – Real-time Status Update for TELUS territory PSAPs / Question and Answer Period
(Panel Discussion; 60 minutes

  • How does PSAP readiness for NG9-1-1 impact RTT9-1-1?

Speakers

Chris Kellett
Chris Kellett
ESWG (Emergency Services Working Group)
TIF85 Comms Owner
Chris Kellett is a former Superintendent who retired after a fulfilling and distinguished 32-year career as a police officer with the Edmonton Police Service in Alberta, Canada (1981 to 2013).

Chris is a recognized Canadian expert in the areas of 9-1-1 and emergency services dispatch, having spent over 20 years of his career working at the operational, technical, and management levels of these mission critical operations.

Chris has participated with and led numerous municipal, provincial, national, and international committees in all the disciplines detailed above. He is on the current executive of the Alberta E9-1-1 Advisory Association (AEAA), a member of the Association of 9-1-1 Service Providers of British Columbia (ABC911), and has just completed 15 years as the elected (volunteer) Chair of the Canadian Radio-television & Telecommunications Commission (CRTC) Interconnection Steering Committee (CISC) Emergency Services [9-1-1] Working Group (ESWG).
Dan Mongrain
Dan Mongrain
Dan has over 35 years of experience managing, designing and developing equipment and applications for IP and other types of networks. In 2004 Dan was introduced to the Public Safety community and ever since has been assisting with its transition to Next Generation 9-1-1. He is an active and vocal member of the National Emergency Number Association (NENA) and CRTC's Emergency Services Working Group (ESWG), vigorously leading the development of NG9-1-1 standards. Dan is also an oft-requested speaker addressing topics related to ESInets and NG9-1-1.
Rob Darts
Rob Darts
E-Comm 9-1-1
Senior Manager Application Services
Rob is the Senior Manager Application Services at E-Comm 9-1-1. He has been working in public safety for more than 20 years and has been working on the NG9-1-1 project since 2018. He is a co-chair for the Emergency Services Working Group (ESWG) TIF92 NG9-1-1 Mapping (GIS) and Common Addressing and a group leader for the National Emergency Number Association’s Civic Location Data Exchange Format Canada Working Group.