Presenters: Sharon Koch, Kate Pataran & Kimberley Sauter

This session offers a fascinating look at how phone technology developed and how 9-1-1 and Universal Emergency Numbers came to exist. There are catastrophic fires, elements of mystery and intrigue, allegations of espionage and intellectual property theft, the race to be first, ideological differences, and so much more. Who knew the evolution of telecommunications and 9-1-1 had all the elements of a Hollywood blockbuster. Come learn firsthand just how our industry has evolved, and how you can be part of creating the future for it!​