Program
** Program is subject to minor changes.
| 9:00 AM - 5:00 PM | Workshop - Coming Soon |
| 6:00 PM - 9:00 PM | Opening Reception at Alexander Keith's Brewery |
| 7:00 AM - 8:00 AM | Breakfast |
| 7:00 AM - 4:00 PM | Registration |
| 8:00 AM - 8:45 AM | Opening Ceremony & Welcome Remarks |
| 8:45 AM - 10:00 AM | Keynote Session |
| 10:00 AM - 11:00 AM | Refreshment Break |
| 10:00 AM - 4:30 PM | APCO Canada Trade Show |
| 1:00 PM - 2:00 PM | Broadband Interoperability - Where Are We in 2026? |
| 1:00 PM - 2:00 PM | Project 25 Technology Interest Group - P25 Standards Update |
| 1:00 PM - 2:00 PM | Failing Centers or Failing Bosses |
| 1:00 PM - 2:00 PM | Balancing Hierarchical and Relational Leadership Practices within Emergency Services |
| 2:00 PM - 2:15 PM | Refreshment Break |
| 2:15 PM - 3:15 PM | The AI Frontier: Industrialized Cyber Threats to Canadian Public Safety Agencies |
| 2:15 PM - 3:15 PM | From Evidence to Action: How CIPSRT Supports Your Mental Health |
| 2:15 PM - 3:15 PM | What can 9-8-8 do for your PSAP? |
| 3:15 PM - 3:30 PM | Refreshment Break |
| 3:30 PM - 4:30 PM | PSPNET: A Cost-free Digital Mental Health Service for Public Safety Personnel in Canada |
| 3:30 PM - 4:30 PM | Resilient Operations: Risk-Based Business Continuity for 911 Communication Centers Protecting Critical Emergency Services Through Proactive Preparedness |
| 3:30 PM - 4:30 PM | Business as Usual When Business Isn't Usual: How PSAPs Can Scale Pp and Continue Operations After Disruptions |
| 3:30 PM - 4:30 PM | Turning the Tide: Effective Strategies for Managing Toxic Team Members |
| 7:00 AM - 4:00 PM | Registration |
| 7:30 AM - 9:00 AM | Giving Back Breakfast |
| 9:00 AM - 10:00 AM | Keynote Session |
| 10:00 AM - 11:00 AM | Refreshment Break |
| 10:00 AM - 4:30 PM | APCO Canada Trade Show |
| 12:00 PM - 1:00 PM | Lunch in the Tradeshow |
| 1:00 PM - 2:00 PM | What happens to a PSAP during a cyber attack? |
| 1:00 PM - 2:00 PM | To NG9-1-1 and Beyond! |
| 1:00 PM - 2:00 PM | The Unbreakable Spirit: Reigniting Your "Why" |
| 1:00 PM - 2:00 PM | The Un-Invited Guest and Self-Advocacy |
| 2:00 PM - 2:15 PM | Refreshment Break |
| 2:15 PM - 3:15 PM | Behind the Headset: The Hidden Mental Health Toll of 911 Communications |
| 2:15 PM - 3:15 PM | Elevating 9-1-1: Strategic Planning in a Dynamic Environment |
| 2:15 PM - 3:15 PM | Center Directors as "Risk Managers" |
| 3:15 PM - 3:30 PM | Refreshment Break |
| 3:30 PM - 4:30 PM | Don’t Touch My Buttons: Leading Change in a “100 Years of Tradition” PSAP |
| 3:30 PM - 4:30 PM | Rewiring the System: Positioning 911 Expertise at the Core of Multi-Agency Planning. |
| 3:30 PM - 4:30 PM | Getting Unstuck: How a Winter Bucket List Can Transform Your (or your centre’s) World |
| 6:00 PM - 7:00 PM | APCO Canada 2026 Awards Reception |
| 7:00 PM - 10:00 PM | APCO Canada 2026 Awards Gala Dinner |
| 7:00 AM - 9:00 AM | Registration |
| 7:30 AM - 8:30 AM | Breakfast |
| 8:00 AM - 11:00 AM | Concurrent Sessions |
| 9:15 AM - 10:00 AM | Concurrent Sessions |
| 10:00 AM - 10:30 AM | Refreshment Break |
| 11:00 AM - 12:30 PM | APCO Canada 2026 Annual General Meeting |
Pre-Conference Workshops: Coming Soon
Workshops take place Sunday and Monday before the conference.